Can I replace my citizenship certificate or card if there’s a mistake on it?
September 26, 2025 at 9:09 pm,
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If you received an electronic citizenship certificate (e-certificate), find out how to access it.
It depends on:
- who made the mistake
- how long it’s been since you received your certificate
We made the mistake on the certificate if:
- you gave us the correct information in your application, but
- the certificate has mistakes such as a misspelled name or wrong date of birth
If we made the mistake and it’s been 90 days or less
We’ll replace your certificate for free. Your next steps depend on the certificate type that you have.
Electronic certificate (e-certificate)
If you have an e-certificate, how you contact us depends on what you applied for:
Paper certificate
If you have a paper certificate, find out how to send request and what to expect after you send it:
If we didn’t make the mistake or it’s been more than 90 days
We won’t be able to replace your certificate for free.
If you still want to correct the mistake, you must apply on paper to replace the certificate and pay the fee.
We stopped issuing the citizenship cards in 2012
If you want to fix a mistake on a citizenship card, you must apply for a citizenship certificate and pay the fee.