Top 14 Online Reputation Management Tools & Services For 2025

Just one ignored negative feedback that's all it takes to shatter your brand's years of hard-earned reputation. Not at all desirable, right? For any brand (big or small).

Marketers have already taken a cue from the online reputation crisis faced by several popular brands last year, including Netflix, Taco Bell, Tesla, etc., (with dropping reputation scores) and started pivoting to reputation management tools/services (as per their requirements) to stay aware of any potential brand reputation threats.

If you want to protect yours, here are the top 13 online reputation management tools and services that will help you do so effortlessly.

What is An Online Reputation Management Tool?

An Online Reputation Management Tool monitors discussions across multiple social networks and helps you monitor what people say about you online. It lets you quickly spot any negative talk from different sources, such as comments, mentions, and reviews, so you can respond fast.

Features, such as sentiment analysis, will help you determine whether people feel positive or negative about your brand. Plus, its analytics gives you stats and trends about how people interact with your brand online, helping you stay on top of things and make smart decisions.

Statusbrew

Statusbrew helps you manage your brand's online reputation effortlessly by monitoring social and review channels from a single dashboard. You can view all conversations (organic/paid) from social, messaging, and review platforms in a single space and respond quickly with saved, suggested & auto-replies.

Our Rule Engine allows you to set rules based on sentiment, keywords, UTM, and campaigns to auto-hide or delete (toxic, offensive, or inappropriate) comments from your Facebook or Instagram pages with one click. This will protect your brand from unwanted hate speech or social media crises when your team is inactive.

Further, you can get notified of all negative reviews, mentions, and comments via email, mobile, desktop, or Slack. To get back to your customers quickly, these conversations can be automatically routed to your community manager or CS team via rules to dodge any brand reputation damage.

With Statusbrew, you can start by connecting multiple locations and profiles, which lets you manage all the reviews and engagements from a single dashboard. Your team can respond to customer reviews, sorting them by star ratings for prioritized attention. This ensures critical feedback is addressed promptly, safeguarding your reputation.

In addition, to meet your data needs, you have 20 more templates along with listening performance, engagement reporting, competitor analysis, etc.

Our Standard plan starts at $129/month. You can also take advantage of our 14-day FREE trial to take your call!

Welcome post

This is some dummy text to demonstrate how a blog post will look. You can delete this dummy post and add your own real blog posts.

To edit a post, just click Edit post at the top of any post. To add or delete a post, open the full-fledged Blog editor from the left toolbar.